Return & Exchange
If you wish to return an online order, you must notify us within 3 days of receiving your order and must be shipped back within 7 days.
Refunds may take up to 14 days after we receive and approve the return, to appear to the same bank account you made the purchase.
Most items may ship with an attached security tag. Merchandise returned without the original security tag or a damaged security tag may result in a delayed refund or may not qualify for a refund.
Merchandise must not be worn, altered, or washed and merchandise must have all tags attached. All items must be returned in the same condition as delivered. This includes no odors such as smoke or perfume, no alterations of any kind and no scratches or missing stones. We photograph and document condition at the time of packing in order to verify return condition.
Shipping and handling charges are not refundable. Packages that arrive COD may be denied or the COD amount may be deducted from your exchange.
We have strong and understanding relationships with our clients. For any request or inquiries please do contact us.
RETURN AND EXCHANGE GUIDELINES
Shipping and handling charges are non-refundable.
*ITEMS PURCHASED WITH PROMOTIONAL DISCOUNTS OF 30% OR GREATER ARE FINAL SALE AND MAY NOT BE RETURNED.
RETURN REQUESTS AFTER THE 3 BUSINESS DAY WINDOW ARE SUBJECT TO RETURN FOR STORE CREDIT ONLY.